Privacy Policy for ShackTV

Effective Date: February 9, 2025

At ShackTV, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website and use our IPTV services. By accessing our services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect personal information when you use our services, register for an account, or contact us via email. The types of personal data we collect include:

• Contact Information: Your name, email address (support@tvshacktv.com), phone number, and mailing address.
• Billing Information: Payment details such as credit card information, billing address, and other transaction-related information.
• Usage Data: Information about how you use our IPTV services, including your IP address, device information, browser type, operating system, and interaction with content.
• Cookies and Tracking Technologies: We use cookies to enhance user experience. These cookies track your preferences, analyze website traffic, and improve the functionality of our services.

2. How We Use Your Information

The information we collect from you is used for the following purposes:

• To Provide IPTV Services: We use your personal information to provide, maintain, and improve our IPTV services. This includes processing your orders, delivering content, and offering customer support.
• To Communicate with You: We may send you important service-related updates, promotional offers, newsletters, and customer support inquiries.
• To Process Payments: Your billing information is used to process payments securely for the IPTV services you purchase.
• To Improve Our Services: We analyze usage data to improve the functionality, features, and content of our services, providing you with a better experience.
• To Comply with Legal Obligations: We may use your information to comply with applicable laws and regulations.

3. How We Protect Your Information

We take the security of your personal information seriously. We implement physical, electronic, and administrative safeguards to protect your data from unauthorized access, disclosure, alteration, or destruction. Our website uses SSL encryption to ensure that your data is transmitted securely.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with third parties in the following circumstances:

• Service Providers: We may share your data with trusted third-party service providers who assist us in delivering IPTV services, such as payment processors and hosting providers. These service providers are obligated to protect your information and use it only for the purposes for which it was provided.
• Legal Requirements: We may disclose your information if required by law or in response to legal requests, such as subpoenas or court orders.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you before transferring your data to a third party.

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access and Correction: You can request access to the personal data we hold about you and ask for corrections if any information is inaccurate.
• Data Deletion: You may request the deletion of your personal data. However, please note that we may need to retain certain information for legal or transactional purposes.
• Opt-Out of Marketing Communications: You can opt out of receiving marketing emails from us by clicking the “unsubscribe” link in the emails we send or by contacting us directly at support@tvshacktv.com.
• Cookies Preferences: You can control cookie settings in your browser to manage how cookies are used on our website. You can disable or delete cookies, but this may affect your ability to use certain features of our services.

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once your data is no longer needed, we will securely delete or anonymize it.

7. International Transfers

If you are located outside the United States, please be aware that your personal information may be transferred to and processed in the United States or other countries where we or our service providers operate. By using our services, you consent to the transfer of your data to such locations.

8. Third-Party Websites and Services

Our website may contain links to third-party websites or services that are not operated by us. This Privacy Policy does not apply to those third-party sites. We recommend reviewing their privacy policies before providing any personal information.

9. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website and indicate the effective date at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

ShackTV
Email: support@tvshacktv.com

By using ShackTV ’s services, you acknowledge that you have read, understood, and agree to the terms outlined in this Privacy Policy.